Effective Date: 21-04-2025

1. Introduction

Your privacy is critically important to us. Favrit Home Centre respects your right to privacy and is committed to safeguarding the personal information you share with us.

2. Information We Collect

We collect and store:

  • Personal Identification Information: Name, email address, phone number, billing and delivery addresses.
  • Payment Information: Payment method and transactional details (through secured third-party payment gateways).
  • Usage Data: IP address, browser type, time zone, cookies, and browsing behaviour on our website.

3. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Deliver products and services
  • Communicate order status and promotional offers
  • Improve our website, services, and customer experience
  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data to any third party. We may share your data with:

  • Payment processors
  • Courier services
  • IT service providers
  • Regulatory and legal authorities if required

All service providers are contractually obligated to protect your information.

5. Cookies and Tracking

We use cookies to:

  • Enhance site navigation
  • Analyse site usage
  • Improve our marketing efforts

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.

6. Your Data Rights

You have the right to:

  • Access the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal or regulatory obligations)
  • Withdraw consent to marketing at any time

To exercise any of these rights, contact us at [privacy@favrithomecentre.co.za].

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, or unauthorised access.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions about our Privacy Policy, please contact: